How it works
Dispatch & RV Service Calls
- We receive a call for an on-site RV service (maintenance or repair)….
- We contact the nearest available Technician with availability (based on your calendar)
- You may accept the service call or you decline the service call
- If accepted, the dispatcher will work with the customer to schedule and will send you additional service call details
- Your hourly rate begins once you arrive on-site and greet the customer. You perform an on-site diagnostic of the problem or customer’s concerns and provide the customer with the estimated service/parts needed as well as the estimated total for the repair.
- After the customer agrees to the anticipated work to be performed and the estimated total for the repair, you may begin working on the issue.
- If a customer does not agree to the anticipated work to be performed and the estimated total for the repair, you may leave the site and report back to the dispatcher to close the invoice. You will be compensated the standard 65% rate (for dispatch & first hour) regardless of whether a customer chooses to move forward with the repair or not.
- Once work is completed, you review the repairs made and any additional recommended maintenance or servicing tips with the customer. You then confirm the repair invoice total (dispatch fee, total hourly sum, parts, misc. fees) with the customer and report that information back to the dispatcher for invoicing.
- The customer will receive an email with a link to complete payment for the invoice online. Our techs do not collect payment on-site.
How You Get Paid
- You will receive a weekly report showing the total jobs completed and total due to you on each Thursday.
- Technician payments are processed on Friday of each week for the service week prior.
- Depending on your bank, you should receive your weekly payment in 1-3 business days.
Example: Our minimum charge for a Standard Service Call (M-F | 8-5 local time) is $350. This includes the dispatch fee of $200 for up to 25 miles and the technician’s first hour at $150/hr. If you only took one Standard Service Call during a service week (Wed – Tues), your weekly report would include this one service call and would outline the 35% ($122.50) withheld for our services and the 65% ($227.50) due to you on the upcoming Friday. Depending on the timing at your bank, you should receive payment for the previous service week’s call(s) within 1-3 business days.
Why RV Techs Love Working With Us
Grow Your Business—Work Smarter, Not Harder
- Set your schedule—we handle the calls so you can take time off when you want.
- Tap into a steady stream of customers—even outside your home area.
- Customers you serve don’t have to book through us again—build your own repeat clientele!
- Work across multiple cities/states and earn income while traveling. (Some restrictions apply.)
- Increase visibility—get featured on our social media, podcast, and interviews.
- Join a private network of RV Technicians for additional support and industry education.
More Support, Less Hassle—We’ve Got Your Back
- If you’re busy or out of town, we help customers find solutions or other techs in their area—keeping them on the road with reduced wait times.
- Save time—we assist with parts sourcing, warranty and insurance claims, and follow-ups so you can focus on repairs.
- We follow up with customers, request reviews (for both our business and yours), and keep your name top-of-mind.
- Ongoing customer nurturing—emails, holiday cards, newsletters, and more for customers who book through us to boost referrals and repeat service.
Fair Pay & Incentives—Maximize Your Earnings
- You keep 65% of every job (dispatch & hourly rate), with zero upfront costs.
- We keep 35% of every job to cover our services—marketing, scheduling, customer service, invoicing, collections, credit card fees, social media, and more!
- Tech Referral Bonus: Earn $ when a tech you refer completes three jobs with us.
- Customer Referral Bonus: Earn $ for every new customer you refer who books through us.
What We Look For In A Technician
Minimum Requirements:
- Legally authorized to work in the United States
- Valid driver’s license
- Proof of liability insurance—All technicians must carry minimum liability coverage
- Own tools & vehicle needed for RV Repairs
- Proof of vehicle registration & insurance
- Access to phone, email, and to a digital calendar for showing availability & scheduling
- Ability to receive electronic funds transfer for payment (via ACH Direct Deposit or via PayPal)
- Professional & Friendly Attitude
Bonus Points if You Have:
- Professional Certification(s)
- Specialty Skills (Wheels, Engines, Solar, etc.)
- Extended Availability (Nights, Weekends, Holidays)
- Eagerness to improve and enhance the RV industry
Insurance Requirements – More details
These can be intimidating but are actually very straightforward! If you have business insurance (and you should) you can easily get a additional Insured endorsement certificate by contacting your insurance carrier. They actually do these all the time and it’s a common request. Here’s what you need to ask for it to say:
“1 Mobile RV Repair, LLC , It’s Owners, Officers, Members, Employees and Agents are named as ADDITIONAL INSUREDS Coverage must include endorsements for Primary and Non Contributory, Waiver of Subrogation and 30 Day Notice”
You need to have business insurance that meets the following requirements:
Garage Liability $1,000,000 per occurrence with $2,000,000 Annual Aggregate
OR
General Liability AND Professional Liability
Additional “Special circumstances” include:
- If you’re towing/moving/storing a customer’s RV you need “Garrage Keeper’s” insurance
- If you have a company-owned vehicle you must have commercial Auto insurance
- If you have employees you must provide proof of worker’s comp insurance
If you have any questions, or if you need help obtaining the right insurance, feel free to reach out to our team and we will be happy to help you get set up. You can reach our team at [email protected].
How to Apply
Step 1: Submit an Application Today
Step 2: Submit your documents & get approved
Step 3: Orientation Call with our executive team
Step 4: Start getting calls!
Not ready to apply yet? Fill out our interest form and one of our team will get back to you to answer any questions you may have before you apply.